privacy policy

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Last updated: 02/03/2021


Lightmove (“we” or “our”) manages the site (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information that we receive from users of the site.

We use your personal information only to provide and improve the site. By using the site, you agree to the collection and use of information in accordance with this policy.

The personal data that you communicate to us when you use our site or our services are processed in accordance with Swiss law.

Collection and use of information

When using our site, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Like many site operators, we collect information that your browser sends each time you visit our site (“login data”). This data may include information such as the IP address of your computer, the type of browser, the browser version, the pages of our site that you visit, the time and date of your visit, the time spent on these pages and other statistics.

We also use the following external services:


  • Google Analytics: allows us to measure the audience of the site. In accordance with the law, this service is not activated without your prior consent. By default and in accordance with the law, this service and the associated cookies are not activated on our site without your consent. You can find out more about the privacy policy of Google Analytics by clicking on this link:
  • Google Remarketing and Conversion Tracking: These are Google advertising platforms. We use them to better understand audiences and to advertise our content and/or our services. By default and in accordance with the law, this service and the associated cookies are not activated on our site without your consent. You can find out more about the privacy rules by clicking on this link:
  • Cookies

    Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

    Like many sites, we use “cookies” to collect information. You can ask your browser to refuse all cookies or to indicate when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain parts of our site. You can also customize your preferences using the link at the top of the page.


    The security of your personal information is important to us, but remember that no method of transmission over the Internet, or of electronic storage, is 100% sure. Although we make every effort to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    Data storage

    Personal data processed by Lightmove are stored on an Infomaniak server.

    Right to information, rectification, deletion and restriction of processing

    You have the possibility, free of charge and at any time, to:

    • ask us if we are processing personal data concerning you;
    • access the personal data that we process about you (i.e. the right of access), subject to our overriding interest in restricting access to certain personal data;
    • ask us to modify or update incorrect personal data, this modification request has no retroactive effect;
    • request the deletion of personal data that we process, subject to personal data that we are legally obliged to keep (for example, accounting data) or that we have a primary interest in keeping (for example, in order to be able to defend our rights in the event of a dispute). This request for deletion does not have a retroactive effect.

    To make use of any of these rights, a written request must be sent to the following email address In addition, you will be asked to provide proof of your identity; these data are used only for identification purposes and will not be processed for other purposes.

    Access request and data portability

    As part of an access request, we undertake to provide the digitized personal data to the data subject in a usual electronic format (i.e. data portability). If the personal data is not digitized, we may, at our discretion, deliver the originals, copies or scanned copies (in a usual electronic format). The data subject may request that their personal data be communicated to a third party of their choice. We reserve the right to require the written consent of the data subject on how to hand over (or transfer) their personal data, including the name and contact details of the third party to whom we must hand them over.

    Data retention period


    Unless the User requests its deletion, we will keep your Personal Data for up to 3 years after your last use of the Services, subject to a legal obligation or to Lightmove’s best interest in retaining Personal Data (in order to to be able to defend our rights in the event of a dispute, for example).

    The retention of this data is also intended to facilitate your future use of the services.

    In the aforementioned cases where we can retain personal data for a longer period after your last use of the services, the retention period depends on legal requirements and/or the limitation of possible legal actions.

    Amicable conflict resolution clause

    In the event of a dispute or disagreement between us and the User in relation to this privacy policy and/or the terms of use, including their interpretation, the parties undertake to do their best to reach an agreement. amicably. If no agreement is reached, the parties undertake to settle any dispute through mediation. Consequently, the parties refrain from any legal action before having tried this alternative method of dispute resolution. In the event that our important interests are at stake, the latter reserve the right to act before the ordinary courts by means of a request for super-provisional or provisional measures without having to act by means of prior mediation.

    Changes to this privacy policy

    This privacy policy is in effect from 03/02/2021 and will remain so, except for any changes to its provisions in the future, which will be in effect immediately after being posted on this page.

    We reserve the right to update or change our privacy policy at any time and you should review this privacy policy regularly. If you continue to use the Service after we have posted the changes to the privacy policy on this page, you acknowledge that you have read the changes and you agree to comply with and be bound by the changed privacy policy.

    If we make material changes to this Privacy Policy, we will notify you either at the email address you have provided to us or by placing a prominent notice on our website.

    Contact us

    If you have any questions regarding this privacy policy, please contact us at the following email address: