Privacy Policy

Last update: 02/03/2021



Lightmove (“we”, “us” or “our”) operates the website (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the site.

We use your personal information only to provide and improve the site. By using the site, you consent to the collection and use of information in accordance with this policy.

The personal data you provide to us when using our site or services are processed in accordance with Swiss law.


Collection and use of information

When using our site, we may ask you to provide certain personal information that may be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name (“Personal Information”).

Like many site operators, we collect information that your browser sends whenever you visit our site (“login data”). This data may include information such as your computer’s IP address, browser type, browser version, the pages of our site you visit, the time and date of your visit, the time spent on those pages and other statistics.

We also use the following external services:


Google Analytics: allows us to measure the audience of the site. In accordance with the law, this service is not activated without your prior consent. By default and in accordance with the law, this service and the associated cookies are not activated on our site without your consent. You can learn more about the Google Analytics privacy policy by clicking on this link:
Google Remarketing and Conversion Tracking: These are Google’s advertising platform. We use them to better understand the audience and to advertise our content and/or services. By default and in accordance with the law, this service and associated cookies are not enabled on our site without your consent. You can read more about the privacy policy at this link:



Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our site. You can also customize your preferences using the link at the top of the page.



The security of your personal information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


Data storage

The personal data processed by Lightmove are stored on an Infomaniak server.


Right to information, rectification, deletion and restriction of processing

You have the possibility, free of charge and at any time, to :
ask us if we process personal data about you;
access the personal data we process about you (i.e. the right of access), subject to our overriding interest in restricting access to certain personal data;
request us to amend or update erroneous personal data, such request for amendment shall not have retroactive effect;
request the deletion of personal data processed by us, except for personal data that we are legally obliged to retain (e.g. accounting data) or have an overriding interest in retaining (e.g. in order to be able to defend our rights in the event of litigation). This deletion request is not retroactive.

To exercise any of these rights, a written request must be sent to the following email address In addition, you will be asked to provide proof of your identity; this data is used for identification purposes only and will not be processed for any other purpose.


Request for access and data portability

In the context of an access request, we undertake to provide the scanned personal data to the data subject in a customary electronic format (i.e. data portability). If personal data is not digitized, we may, at our discretion, deliver the originals, copies or digitized copies (in a customary electronic format). The data subject may request that his or her personal data be disclosed to a third party of his or her choice. We reserve the right to require the written consent of the data subject on the terms of the delivery (or transfer) of his or her personal data, including the name and contact details of the third party to whom we are to deliver it.


Duration of data retention


Unless the User requests deletion, we will retain your Personal Data for up to 3 years after your last use of the Services, subject to a legal obligation or Lightmove’s overriding interest in retaining Personal Data (in order to defend our rights in litigation, for example).

The retention of this data is also intended to facilitate your future use of the Services.

In the above-mentioned cases allowing us to retain personal data for a longer period after your last use of the services, the retention period depends on legal requirements and/or the statute of limitations for possible legal actions.


Amicable dispute resolution clause

In the event of any dispute or disagreement between us and the User relating to this Privacy Policy and/or the Terms of Use, including their interpretation, the parties agree to use their best efforts to reach an amicable agreement. If no agreement is reached, the parties undertake to settle any dispute through mediation. Consequently, the parties shall refrain from any legal action before having tried this alternative dispute resolution method. In the event that our important interests are at stake, they reserve the right to act before the ordinary courts by means of a request for super-provisional or provisional measures without having to act through prior mediation.


Changes to this Privacy Policy

This Privacy Policy is effective as of 02/03/2021 and will remain in effect, except that any changes to its provisions in the future will be effective immediately upon posting on this page.

We reserve the right to update or change our privacy policy at any time and you should review this privacy policy regularly. If you continue to use the Service after we post changes to the Privacy Policy on this page, you acknowledge that you have read the changes and agree to comply with and be bound by the modified Privacy Policy.

If we make material changes to this Privacy Policy, we will notify you either at the email address you have provided or by placing a prominent notice on our website.


Contact us

If you have any questions about this privacy policy, please contact us at the following email address: